Privacy Policy

Introduction

Agents Squads ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you visit our website or use our services.

Information We Collect

We collect information that you provide directly to us:

• Contact Form Submissions: When you fill out our contact form, we collect your name, email address, company name, and any message you include.
• Communication Data: Records of correspondence if you contact us via email at hello@agents-squads.com.

We also collect information automatically:

• Analytics Data: We use Google Analytics to collect anonymous usage data, including pages visited, time spent on site, referring websites, and general geographic location (country/city level).
• Technical Data: Browser type, device type, operating system, and IP address (anonymized).

How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide customer support
• Send you information about our services that you have requested
• Improve our website and services based on usage patterns
• Comply with legal obligations

Data Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: With trusted third-party service providers who assist us in operating our website and conducting our business (e.g., hosting providers, analytics services), subject to confidentiality agreements.
• Legal Requirements: When required by law or to respond to legal process.
• Business Transfers: In connection with any merger, acquisition, or sale of company assets.

Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. This includes using HTTPS encryption for all data transmission and secure storage practices.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. Contact form submissions are retained for up to 3 years unless you request earlier deletion.

Your Rights (GDPR)

If you are located in the European Economic Area (EEA), you have certain data protection rights under the General Data Protection Regulation (GDPR):

• Right to Access: Request copies of your personal data.
• Right to Rectification: Request correction of inaccurate or incomplete data.
• Right to Erasure: Request deletion of your personal data.
• Right to Restrict Processing: Request that we limit how we use your data.
• Right to Data Portability: Request transfer of your data to another organization.
• Right to Object: Object to our processing of your personal data.

To exercise any of these rights, please contact us at hello@agents-squads.com.

Cookies

We use essential cookies to ensure our website functions properly and analytics cookies (via Google Analytics) to understand how visitors use our site. You can control cookie preferences through your browser settings. Disabling cookies may affect some website functionality.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal data, we will take steps to delete such information.

Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at: